# Lightnet Terms of Service

Version: Launch 1.0 · Effective: 13 September 2026

These Terms are between you and Cyber Inference Inc., a Delaware corporation ("Lightnet", "we", "us"), for Lightnet websites, applications, Creator Channels and related digital services that link to them. Our mailing address is 228 Park Ave S, PMB 85451, New York, NY 10003, United States. Contact support@lightnet.work for help or legal@lightnet.work for legal notices.

You accept these Terms through the acceptance action presented when you register or purchase. If you do not agree, do not create an account or purchase access. Our [Privacy Policy](privacy.md) explains data processing; our [AI & Memory Notice](ai-memory.md) explains personalization. A privacy notice is not a blanket consent to optional processing.

## 1. Eligibility and accounts

You must be at least 18 and legally able to enter this agreement. Do not create an account for a minor or let a minor use your account. Provide accurate information, protect your credentials and report suspected unauthorized access. You are responsible for activity you authorize and your failure to take reasonable account-security precautions, but not for activity caused by our breach.

One Lightnet account may access several Channels. A Channel may require a separate subscription or invitation. Availability can vary by location, feature and payment method. You must not use the service where prohibited by applicable sanctions or law. A location restriction does not remove mandatory rights that apply to you.

## 2. What Lightnet provides

A Creator Channel is an AI experience informed by a creator's authorized materials, methods or persona. It is software, not the creator. Responses are generated automatically and may not be personally reviewed or endorsed by that creator. Creators are independent suppliers, not our employees or authorized agents.

The current service is digital software. Human coaching, therapy, individualized regulated professional services, communities and a human-services marketplace are not included. Future services require their own disclosed scope and purchase terms.

AI can produce inaccurate, incomplete, outdated or harmful content. Use judgment and independently verify important information. Do not use it as a substitute for professional diagnosis, treatment, legal representation or individualized investment advice, or as the sole basis for a significant decision about a person. No professional or fiduciary relationship arises merely from using a Channel. Lightnet is not an emergency service and does not promise continuous human monitoring. In immediate danger, contact local emergency services.

## 3. Personal memory and access

Lightnet maintains a user-specific Active Inference Personal Model and memory using your interactions and authorized information to personalize your service. Relevant context from one Channel may inform a later interaction in another. This is an account-level feature, not a separate per-Channel setting.

Creators may receive your name/email, subscription status, limited progress fields disclosed for the Channel, and aggregate analytics. They do not receive your private conversations, journal, Deep Dive answers/results, summaries, raw transcripts, memory or Personal Model simply because you use their Channel. Additional sharing requires a separately identified action and appropriate authorization; joining a Channel is not permission to disclose private content.

Your interactions are not public, but they are processed by Lightnet and contracted providers. Limited authorized human access may be necessary for your support request, safety or security investigation, abuse prevention, valid legal process or protection of rights. We do not promise absolute confidentiality or professional privilege. Details and request routes appear in the Privacy Policy.

## 4. Content and intellectual property

You retain your rights in materials you submit ("User Content"). You grant Lightnet a non-exclusive, worldwide, royalty-free license, with permission to use contracted providers, to process that content only as reasonably necessary to deliver and personalize your service, follow your instructions, secure and support the service, or meet legal obligations. Private content is not licensed for public display, unrelated advertising, sale or unrelated general-purpose model training. Any additional use requires separate lawful authorization.

We update your individual Personal Model for you; this does not authorize using identifiable private content to train another person's Personal Model or a shared model for unrelated customers. We may improve operations using genuinely de-identified aggregate information that cannot reasonably identify you.

Subject to third-party rights and these Terms, you may use AI-generated content delivered to you ("Output") for personal, lawful purposes and retain lawful copies. Output is not guaranteed to be unique or copyrightable. You do not acquire rights to a Creator's underlying courses, recordings, trademarks, voice or likeness. Lightnet and its licensors retain their platform code, tools, models and other technology; this does not override your content or privacy rights.

You must have authority to submit materials, including permissions for another person's private information, copyrighted content or likeness. Do not upload confidential client records or third-party sensitive data without the required authority. Feedback does not transfer ownership of your private conversations or license them for unrelated training.

## 5. Acceptable use

Do not use Lightnet to:

- break the law, infringe rights, commit fraud, impersonate people or fabricate credentials;
- exploit children, create child sexual abuse material or non-consensual intimate imagery;
- threaten, harass, encourage self-harm or materially facilitate violence or serious harm;
- misuse personal data, expose private communications, scrape accounts or re-identify aggregate data;
- provide prohibited regulated services, make deceptive professional claims or promise guaranteed health, financial or personal outcomes;
- bypass security, payment, privacy or safety controls, extract private data or non-public model assets, distribute malware or disrupt the service;
- send spam or misrepresent AI content as a human's personal response.

Good-faith educational or support-oriented discussion is not prohibited merely because it concerns a sensitive topic. Report harmful content to support@lightnet.work and security issues to security@lightnet.work. Send IP complaints to legal@lightnet.work identifying the work/right, the affected content and location, and your authority and contact details. We review complaints and may remove or restrict content and terminate repeat or serious infringers where appropriate. This contact route is not a representation that every service or Output qualifies for a statutory copyright safe harbor.

## 6. Subscriptions, cancellation and refunds

For purchases through Lightnet checkout, Lightnet is the seller and handles billing, cancellation and refunds. Before purchase we show the price/currency, taxes, billing interval, included features/usage, any overage, trial conditions, renewal and cancellation terms. We charge only with your express authorization. No metered overage is charged unless its rate and authorization are disclosed before it is incurred.

A recurring plan renews for the disclosed interval until cancelled. A trial converts to paid access only on the terms you accepted. We provide required trial/renewal reminders. Price changes apply prospectively with at least 30 days' notice, or longer where required, and an opportunity to cancel before the new price applies.

You can cancel online through the cancellation route provided with your subscription and linked from your account. You may also contact support@lightnet.work. No phone call or mandatory retention conversation is required. Cancellation stops future renewals; it does not erase previously authorized charges already incurred. Unless your offer or law provides otherwise, access continues to the end of the paid period and voluntary cancellation does not generate a prorated refund.

We correct duplicate, erroneous and post-cancellation renewal charges. If a paid core service fails materially, contact support so we can remedy it; if we cannot remedy the failure within a reasonable time, we provide an appropriate refund for the unprovided service. Other discretionary refund requests should be sent within 30 days of the charge with the transaction and reason. This window never shortens statutory rights. Approved refunds go to the original payment method where practicable.

If we permanently discontinue a separately purchased Channel during its prepaid term, we refund the unused part unless you affirmatively choose an equivalent replacement or credit. For a broader platform plan, a single Channel change does not automatically mean the whole plan ended; material reductions remain subject to your offer and mandatory remedies.

A failed payment may be retried and the associated paid access suspended. A payment dispute may temporarily restrict the disputed entitlement, but you retain lawful bank-dispute and consumer rights. If an app store processes a purchase as seller, its disclosed billing/cancellation rules apply, subject to mandatory law.

## 7. Suspension and ending use

You can stop using Lightnet and request account deletion at privacy@lightnet.work. Cancel paid subscriptions separately unless the account-deletion process confirms their cancellation.

We may restrict content, a Channel or an account for material breach, non-payment, legal obligations or reasonably identified safety/security risks. We act proportionately and provide reasons and an opportunity to respond or remedy a remediable issue where practical and lawful; urgent protective action may be immediate. Contact support@lightnet.work to request reconsideration.

We may discontinue service on reasonable notice, normally at least 30 days, unless urgency, law or circumstances outside our reasonable control prevent it. We honor applicable refund and data rights. Creator departure does not transfer your account, conversations or personal memory to that Creator. Data retention follows the Privacy Policy; a license survives only as needed for lawful retained records, not to revive discontinued services or authorize unrelated training.

## 8. Responsibility and limits

We will provide paid services with reasonable care and skill. Except for express commitments and rights that cannot lawfully be excluded, the service and Output are provided as available without guarantees of uninterrupted availability, particular outcomes, accuracy or non-infringement of every Output. We remain responsible for our own conduct and applicable obligations concerning our providers.

To the extent permitted by law, neither party is liable to the other for indirect or consequential loss arising from these Terms. Our aggregate contractual liability is limited to the greater of US$100 or the fees you paid for the affected service in the six months preceding the event. These exclusions and limits do not apply to fraud, willful misconduct, death or personal injury caused by negligence, or any liability or remedy that applicable law does not allow us to exclude or limit. They do not reduce statutory privacy rights or required refunds. Nothing shifts liability for our own breach to you merely because AI or a Creator was involved.

## 9. Changes and disputes

We provide at least 30 days' notice of material contractual changes before they take effect, except changes urgently required for law, security or safety. Changes are prospective; we obtain renewed acceptance where required. Privacy-purpose changes requiring consent do not become authorized simply by updating these Terms. If you reject a material change, you may stop use and cancel; mandatory refund rights remain.

Delaware law governs, excluding conflict-of-laws rules, without depriving consumers of mandatory protections where they habitually reside. Delaware state and federal courts have jurisdiction except where mandatory law permits another forum. No arbitration or class-action waiver is imposed by these Terms.

These Terms and the purchase offer contain the service agreement. An offer may specify price, scope and more favorable benefits, but cannot waive mandatory rights or authorize additional private-data processing. Invalid provisions are limited or severed without invalidating the remainder. Neither non-enforcement nor delay waives rights. We may assign the agreement with the relevant business, subject to law and your rights. Accrued payments, lawful content-use restrictions and provisions needed to resolve disputes survive termination.